Bessemer’s 2022 State of the Cloud report is a must-read. Three insights stand out: Startups need to show high Sales & Marketing efficiency: “For every dollar a SaaS…
Wireless networks are universal, pervasive, and heterogeneous. They are a fertile testbed for interoperability-driven innovation. Text messaging is but one example of how complex event…
I was tagged on LinkedIn with a request to share a list of recommendations for someone who, due to a medical issue would be spending a lot…
In the payments industry, your leverage is your proximity to the payment providers: Visa, MasterCard, and American Express. In the messaging industry, your leverage is…
In 2016—the year it went IPO—Twilio had 36,000 customers paying it $270M to transmit messages. This was an eight-fold increase in revenue and a three-fold…
Twilio paid $800 Million to acquire ZipWhip. At 10x revenue, the valuation was high for the asset. As deals go, it wasn't the biggest in…
US customers sent 2.2 trillion text messages in 2020. In other words, the wireless operators have created a big party—one which application developers, marketers, and software companies…
A startup is a lonely endeavor that never works alone. It works with a dominant player, whether in an app store like a marketplace or…
A Startup accrues technical debt at a breathtaking pace. It is inevitable, expected, and painful to watch for even the most pragmatic engineers. If you're…
The moment working source code is live, it is legacy. The code is "in production" and has forever documented the decisions that created it. These…
For any software business, the online signup is the lifeblood of customer acquisition. The new tooling available to developers makes it easy to build and…
I stumbled on the questions I wrote about last week circa 2013-14. Fresh from our first round of funding (Series A to fund EZ Texting's acquisition), I…