guide - TJ's Blog

Growth and Valuation in 2024

The seventh week of the year kicks off the earnings season for the messaging space. On Valentine’s Day, within twenty-four hours of each other, Twilio,…

My Ten Most-Clicked Posts of 2023

Last year I shared the most popular emails as per Substack. Here are my most-clicked blog articles as per my WordPress plugin: 1. My Best…

The Confidential Layoff Spreadsheet You Keep to Yourself

Be a manager long enough, and you'll either initiate a staffing cut or be asked to execute one. There is plenty of literature about who,…

A Simple Plan to Keep Your New Hire Excited

The goal of onboarding is to make the new employee a contributor as soon as possible. It is crucial to get it right, and yet…

How to Score Your Budgeting Mindset

I stumbled on the questions I wrote about last week circa 2013-14. Fresh from our first round of funding (Series A to fund EZ Texting's acquisition), I…

3 Questions to Ask Yourself Before Asking for Budget

The best managers are superb capital allocators. They take expensive investor money and assign it to the proper growth initiatives. Accountability for a team or…

eNPS & Company Culture

A robust, vibrant, living company culture needs strong feedback loops. It’s pretty easy to accomplish this when it’s you and your co-founder in a garage, a team…