guides by TJ Thinakaran
By March 2020, the pandemic had shut down the world. Its effect on businesses was swift and brutal. Airlines, hotels, restaurants, manufacturing, retail, health, and…
The seventh week of the year kicks off the earnings season for the messaging space. On Valentine’s Day, within twenty-four hours of each other, Twilio,…
Last year I shared the most popular emails as per Substack. Here are my most-clicked blog articles as per my WordPress plugin: 1. My Best…
Be a manager long enough, and you'll either initiate a staffing cut or be asked to execute one. There is plenty of literature about who,…
The goal of onboarding is to make the new employee a contributor as soon as possible. It is crucial to get it right, and yet…
I stumbled on the questions I wrote about last week circa 2013-14. Fresh from our first round of funding (Series A to fund EZ Texting's acquisition), I…
The best managers are superb capital allocators. They take expensive investor money and assign it to the proper growth initiatives. Accountability for a team or…
A robust, vibrant, living company culture needs strong feedback loops. It’s pretty easy to accomplish this when it’s you and your co-founder in a garage, a team…