Mailchimp ranks among tech’s greatest bootstrapped exits. With almost no outside capital, the founders sold it for $12 billion, an “infinite IRR” outcome by any…
Continue Reading
Mailchimp and What SMS Can Learn from Email
Tucked in The Checklist Manifesto, an already quick read, is a little manifesto for any learned profession. The author—Atul Gawande—calls them the four expectations of…
Continue Reading
On Selflessness
A robust, vibrant, living company culture needs strong feedback loops. It’s pretty easy to accomplish this when it’s you and your co-founder in a garage, a team…
Continue Reading
eNPS & Company Culture 