“You guys are lucky. WhatsApp isn’t a big threat in the US,” a major CPaaS CEO recently told me. That might be changing. WhatsApp is…
The New York Times’s Brian Chen is a fan of Apple’s new robocall and text-filtering feature in iOS 26. To his credit, he also praises…
The messaging app upgrade for iOS 26 is causing blowback—especially in business messaging circles. It’s a long-awaited feature, rolled out in a way that leaves…
What if, in this new RCS world, SMS became more critical, not less? What if an incoming SMS carried the same weight as a call?…