John Larson helped fund, shape, and scale product-led growth. As one of the most active investors in the SaaS ecosystem—and a Zipwhip co-founder during its…
Sift’s Q2 2025 Digital Trust Index should disturb us. The bad guys are getting better at using genAI to scam us. We’re getting worse at…
If you’re looking for a few AI books to add to your summer reading list, here’s what I recommend—and what I’m reading right now. What…
In commerce, the shopping cart is both the vehicle and the signal of revenue. It’s the tell. If this were poker, it’d be the shopper…
If last week Upland quit messaging, this week call-tracking analytics powerhouse Invoca declaratively entered the text-messaging market with the acquisition of Symbl.ai. For almost twenty…
Deepgram’s “State of Voice AI” report shows the industry is broadly bullish about using AI for voice interfaces. While the survey contains useful insights, the…
For the first time in three years, there’s a silent collaborator in my UCLA Anderson MBA classes. GenAI, and ChatGPT in particular, is everywhere in…
Satya Nadella, the Gandalf of cloud software, tweeted about the Jevons paradox to frame DeepSeek’s recent mic-drop moment. DeepThink R3’s performance has been surprising considering…
On Monday, I left LA for CES to peek into our collective future. On Tuesday, I returned to find mine irrevocably changed. The LA wildfires,…