Two-factor authentication (2FA) is really just two-password authentication. You’re required to remember one long-term password and one short-term password. If you rarely use the system you’re trying to access, it feels like you’re juggling three passwords. First, creating a new long-term password. Then re-validating it. Finally requesting (and validating) a short-term password. High friction aptly describes 2FA.
Using RCS, Sonal developed a solution that kept the security of 2FA but eliminated the friction. One password, two factors. In this installment of One Expert, One Topic, she shares best practices for building new authentication experiences with RCS.
