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My Best Advice—The Inaugural Cohort

I envisioned the idea in 2022 and one of my most exciting projects of 2023. Both contributors and readers have told me I’m onto something.…

The FCC Continues the Spam Fight

At the last meeting of 2023, the FCC enacted four new rulings around text messaging: Require blocking of texts upon notification by the Commission Declare…

My Best Advice — Vijesh Mehta, Punit Shah

It would make sense for me to reach out to my EZ Texting co-founders for a guest post. Not only were we born within a…

My Best Advice — Laurinda Pang

From Sinch’s headquarters in Stockholm, Laurinda Pang leads 4,000 Sinchers around the globe who empower brands to connect with their customers across messaging, voice and…

2023-Ten Must Reads for the Startup Leader

Welcome to the third edition of the annual book recommendation list. The rules are simple: 1) The books cannot be current-year books (there are two…

My Best Advice — Jay Patel

Jay Patel is the VP & GM of Cisco's Webex CPaaS business, a role he assumed following Cisco's acquisition of his company IMImobile for $730…

My Best Advice — Nir Eyal

As a behavioral design expert and the author of two bestselling books, Nir Eyal has a lifetime of training for his role as a guide…

A Look into Q3 Earnings of Twilio, Klaviyo and Others

In the latest round of Q3 earnings in the CPaaS sector showed a steady march towards profitability and responsible growth. Growth and the CPaaS Market…

My Best Advice — Huggy Rao

Huggy Rao, the Atholl McBean Professor of Organizational Behavior at the Stanford Graduate School of Business, has spent over forty-five years shaping the minds of…

Newsletter: The 5 Questions the FCC has about AI and the TCPA

Just a quick one today, pointing you towards this morning’s newsletter which covered the FCC’s latest initiative, led by Chairwoman Rosenworcel, on understanding AI’s impact…

Newsletter: The SOMOS Summit Reflections

In this morning's email, my thoughts on the recently concluded Somos, Inc. summit, including:1. clarifying my first-ever on-the-record future predictions,2. KYC is good friction (ask your car…

My Best Advice — John Lauer

John Lauer is your archetypical serial entrepreneur. While most famous for founding Zipwhip—sold to Twilio for a whopping $952 million (based on the closing date…