Surinder Anand is an expert in RCS Business Messaging (RBM) with deep technical and product knowledge, experience in launching and monetizing RCS Business Messaging. As…
I’m enjoying reading Fei-Fei Li’s The Worlds I See. I usually reserve my book recommendations until the end of the year, but if you’re looking…
At this year’s WWDC, Apple might disclose the workings of the RCS-iMessage bridge. While major announcements around AI are expected, many hope Apple sheds light…
In my Stanford GSB Exec Education finance class, Ilya Strebulaev claimed he’d teach us half of what we needed to know about M&A in the…
For anything beyond one-way notifications, SMS offers a terrible user experience. It supports only 160-character texts, rudimentary images, emojis, and little else. Any functionality beyond…
Since 2012, I’ve maintained a dynamic list of public companies I follow. If it is true that software is eating the world, then understanding these…
ICYMI, last month four states experienced a 911 outage due to the oldest reason in network operations: cutting the wrong cable. Jokes aside, the workaround…
Overall, the cohort delivered double-digit revenue growth but with some disclosing single-digit declines; many showed no appetite for M&A, but one is evaluating eleven acquisitions;…
Pricing is critical to RCS success. If priced too low, it dilutes the medium and turns it into a source of spam. If priced too…
For me Hugh Varilly, is an early and excellent example of when it’s better to ask than to assume. In the summer and fall of…
Stephanie’s "One Expert, One Topic" column reminded me of our collaboration on the ADP RCS 2FA use case. Implementing 2FA on RCS addressed a significant…
CPaaS earnings season kicks off in a week, and even temperamental optimists like myself are pensive. This marks the first de-risked year—the first year-over-year comparisons…