TJ's Blog - Software, Startups & Simplicity

The 2024 SaaS Growth Snapshot

Since 2012, I’ve maintained a dynamic list of public companies I follow. If it is true that software is eating the world, then understanding these…

Proof that Voice is not Text

ICYMI, last month four states experienced a 911 outage due to the oldest reason in network operations: cutting the wrong cable. Jokes aside, the workaround…

Twilio, Sinch, Bandwidth, Upland, LinkMobility and Klaviyo Announce Q1 2024 Earnings

Overall, the cohort delivered double-digit revenue growth but with some disclosing single-digit declines; many showed no appetite for M&A, but one is evaluating eleven acquisitions;…

The Biggest Opportunity in RCS Pricing

Pricing is critical to RCS success. If priced too low, it dilutes the medium and turns it into a source of spam. If priced too…

My Best Advice — Hugh Varilly

For me Hugh Varilly, is an early and excellent example of when it’s better to ask than to assume. In the summer and fall of…

RCS, ADP, 2FA & the Right To Use (RTU) a Logo

Stephanie’s "One Expert, One Topic" column reminded me of our collaboration on the ADP RCS 2FA use case. Implementing 2FA on RCS addressed a significant…

2024 Earnings Season Kicks Off

CPaaS earnings season kicks off in a week, and even temperamental optimists like myself are pensive. This marks the first de-risked year—the first year-over-year comparisons…

One Expert, One Topic — Stephanie Lashley Talks The Importance of Sharing Data to Create a Meaningful Feedback Loop

A pioneer in text messaging, Stephanie Lashley is responsible for the operational, financial, and strategic management of Bandwidth’s text messaging products and leads a team…

Pass-Thru Fees & the Asymmetric SMS Market

Mobile operators charge companies to access their SMS networks. These charges, commonly known as pass-thru fees, are immune to the sender's purchasing power. In fact,…

One Expert, One Topic — Nitya Kirat Talks Tiny Sales Habits

An award-winning salesperson Nitya Kirat is also the author of the Amazon bestseller, “Winning Virtually: 10 Tiny Habits for BIG Virtual Selling Success.” His client…

Beeper Gets Acquired

Last week Beeper was acquired by Automattic in a deal valued at $125 million. We don’t know what this means for its FCC petition, but…

The Three Kinds of Interoperability Every Startup Needs to Know

“Interoperability” is a long word to write and say. Yet it’s at the heart of any David vs. Goliath tech story. The success of any…